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Our retailers are getting frequent deliveries so please contact your local Red stockist as they’ll be able to advise on delivery dates.
Free Delivery
On all orders over $150 we offer FREE SHIPPING on orders over $150 in the United States and the majority of Canada.
Orders between $100 and $149.99 are charged a $10 fee.
Orders up to $99.99 are charged a $15 fee.
Please note due to our channel distribution model using independent retail outlets some orders may be delivered to you in multiple shipments.
Remote areas in Canada (Northwest Territories, Nunavut and Yukon Territory) are charged a flat $100 fee on all orders due to the complexity of shipping to these regions.
Orders are dispatched within two business days and typically take up to 5 business days to be delivered (not guaranteed).
Hassle Free Returns
You can return your items within 30 days of placing your order. Clothing should be unworn, unwashed and in original packaging with labelling intact and attached to the product. Equipment should be un-used and with its original packaging and / or labelling intact and attached to the product.
Items which don't have the labelling attached to the product will incur a 10% reconditioning charge which we will notify you after inspection of your return. If we do not hear back from you within 4 days of contact we will return the items to you.
Free gifts or promotional items are not returnable. All items are inspected before a refund is processed. Items deemed to be in a poor condition will be returned to you. If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
The Titan pump is designed for disassembly which facilitates replacing certain parts if necessary. This handle will fit the coarse thread or fine thread piston rods. To check which handle you need, please see the image showing coarse thread piston rod on the left and fine thread on the right and then follow these steps to identify which type of threads your pump has:
1) Stand the pump on flat ground. Stand one foot on the base of the pump.
2) Pull the handle all the way up and place both hands on either piston rod.
3) Twist the rod clockwise...
The Titan pump is designed for disassembly which facilitates replacing certain parts if necessary. This handle will fit the coarse thread or fine thread piston rods. To check which handle you need, please see the image showing coarse thread piston rod on the left and fine thread on the right and then follow these steps to identify which type of threads your pump has:
1) Stand the pump on flat ground. Stand one foot on the base of the pump.
2) Pull the handle all the way up and place both hands on either piston rod.
3) Twist the rod clockwise to unscrew.
4) When you have unscrewed one piston, follow the same process for the other one but this time place one hand on the handle to stop it from twisting (If you can't unscrew one of them then marigold gloves can help with grip, or you may need a friend to assist)
5) The thread that is revealed at the end of the piston rods will be either coarse or fine thread. To be sure which handle you need, you can compare the piston threads you have with the image below
6) To replace the handle just screw one piston at a time back into the handle, taking care not to cross the threads.
Here is our video on how to disassemble the Titan pump: https://redpaddleco.com/en-gb/paddle-boarding-know/inflatable-paddle-board-maintenance-videos/how-to-maintain-your-pump
Considering cost of new pump being able to replace handle and gage at such a low cost is excellent value. Just make sure you order the right size thread. Delivery was fast and received in excellent condition.
RED paddleco stuff is always good.
